SHIPPING & RETURN at Rocmeds 2 Go, We are amongst the top best pharmacies online in Australia. We offer free delivery on all orders above $500.
We have noticed customers always face problems with the delivery part of the business, Rocmeds 2 Go is giving 100% guarantee of prompt and safe delivery for your order to your address provided. We ship your order extremely discreet, in plain brown boxes, vacuum sealed , very tight and no smell of content. Our main aim of packaging discreetly is to assure safety for our customers shipping & return.
We ship throughout Australia which is our main market, UK, Canada, USA, Europe, Asia and some parts of Africa.
Shipping within Australia will be done a day or two after the order has been received and payment confirmed either overnight or during the day and may take 2 days on transit due to some covid-19 rules.
Customers will be informed on that.
Oversea shipping will take 3 to 5 business days depending on your location after payment confirmation .
Bulk order will be shipped in different boxes to avoid big package which attracts check point eyes. Package type will change constantly to achieve shipping success. Order cancellation will not be allowed after payment confirmation. You will be required to placed a new order if any change of mind.
A tracking number will be provided to all customers to track and trace their package on delivery.
If you are not satisfied with your product we offer a 100% money back guarantee. You can return your item within 15 day’s for a full refund, the item should be untouched and still sealed for a full refund.
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server for that purpose. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.